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Put your mind at ease, we have the answers.
dehumidifier frequently asked questions
Click to download our helpful operating tips guide
Reducing humidity levels by using a dehumidifier will drastically reduce allergens in your home.
Ausclimate's government accredited quality testing of each model-type gives you complete confidence    
in your purchase.
The NWT dehumidifier's clothes-dryer function is more economical than 
a traditional electric clothes-dryer.
1. What will a dehumidifier do for me? A dehumidifier will help remove the excess moisture in your indoor areas that can lead to mould, mildew, condensation damage and poor air quality, which may aggravate allergies and other respiratory conditions.  It will also help protect your home, valuables and other home contents.
2. What is special about the NWT brand dehumidifier? NWT is a world leader in the manufacture of the highest quality energy efficient dehumidifiers for over 25 years.  We have selected the best of their models to suit every home.
3. How does a dehumidifier stop mould, mildew and pests in my home? Mould, mildew and some pests such as cockroaches thrive in areas of high humidity.  Using a dehumidifier will dry out the home and decrease their optimum breeding conditions.
4. How will a dehumidifier help with my allergies? Reducing the humidity levels by using a dehumidifier will drastically reduce allergens in your home. Refer to the Benefits section of this website for more information.
5. How much does a dehumidifier cost to run? NWT dehumidifiers are inexpensive to operate and depending on the model of dehumidifier the running costs compare with computers, TVs and fridges.
6. Are NWT dehumidifiers suited to Australian conditions? Yes, Ausclimate have taken the 'above and beyond' steps of appointing an Australian owned government accredited company to independently test each model type to ensure they are safe, efficient and satisfy Australian industry standards. These tests involve full dismantle and test of all relevant components to give you confidence as you consider your purchase.
7. Are dehumidifiers easy to operate? Yes, all models have simple, easy to read operating instructions. If you have any questions, just contact Ausclimate staff for advice or refer to our Operating Tips Guide for more information.
8. Are dehumidifiers easy to move around? Yes, the models are made of light-weight hard wearing materials and are very mobile, with larger sized models having castors for improved mobility.
9. How do I get the best performance out of my dehumidifier? Ausclimate have prepared user guides that include 'easy to follow' steps to help you get the most out of your dehumidifier.  These steps include: setting up your dehumidifier, the initial drying period and how to utilise our continuous-drain hose option. Refer to our Operating Tips Guide for more information.
10. How long should I use the dehumidifier for? This will vary according to the moisture levels in your home, such as overnight for general comfort through to several days for severe moisture problems.  The unit will automatically stop when room humidity has dropped to the desired setting and will recommence when room humidity rises above setting.
11.	Is it noisy? No, the noise level is similar to that of your average ceiling fan.
12. Does the dehumidifier require any maintenance or cleaning? Occasional cleaning will extend the life of your dehumidifier, particularly if it is used regularly. The air filter retains dust and other materials from the air and we recommend it be cleaned every few weeks after regular use for optimal moisture removal efficiency. You may perform your own maintenance by cleaning the air filter, as well as the exterior of the unit. We provide simple, easy to read operating instructions with each model.  Alternatively, if you have any further questions, just contact Ausclimate staff for advice.
13.	How does the dehumidifier dry things out? A dehumidifier lowers humidity by removing moisture from the air and does so by condensing the water onto a cold surface. This process is similar to the principle of water collecting on the outside of the glass of cold water on a hot day. The dehumidifier's in-built fans pull the humid air from the surrounding area into the dehumidifier. The air passes over a set of cold coils, cooled by using a refrigerant. The humid air passes through and the moisture collects on the cold coils. The resulting water drips into the dehumidifier's internal water tank or is drained away by the connector hose. The cold air is then passed over warm coils to bring it back to room temperature.
14.	How do I choose the right size model for me? We recommend you contact Ausclimate staff for expert advice.
15.	Can I really use a dehumidifier as a clothes dryer? Yes, the outward flow of air from the dehumidifier can be directed onto your clothes horse or 'airer'. A smaller room with doors and windows closed will also improve the effectiveness of the drying operation – the laundry ideal. The NWT dehumidifier's clothes-dryer function can be more economical than using a typical electric dryer.
16.	Can a dehumidifier really help with pest control? Yes, humidity is one of the key factors attracting insects and pests to your home. Cockroaches, ants and other insects breed rapidly and thrive in high humidity. Cockroach droppings are also an allergen that can affect your health.
17.	Do I need a surge protector? It is recommended that electrical appliances have surge protectors.  Your warranty does not cover power fluctuations.
18.	What is relative humidity and what level should it be? Relative humidity (RH) is the amount of water vapour in the air. It is expressed as a percentage of the maximum of water that can be held in the air at any given temperature. The RH level that best suits your health and comfort is about 50%.
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